The rights and interests of subscribers include enjoying VIP assets, video credits, extending maximum time for a single export, cloud storage space expansion, 1080p export resolution, and much more.

JOCO TENT JOCO TENT includes Monthly, Annual Essential, Annual Pro, and Video Credits Plan. You can directly purchase and enjoy the rights and interests corresponding to the plan bought on the Purchase Page or in the JOCO TENT app.

In JOCO TENT, the credits represent the TOTAL amount of videos that you can create within your subscription period. For example, if you have a 20-minute/month subscription, you can use your 20 minutes to create either twenty 1-minute videos or ten 2-minute videos – it’s entirely up to you!
All video generation features will consume video credits, including TalkingPhoto. You can subscribe to it to enjoy more video credits.

Video credits plan include 20, 120, and 240 minutes of total duration of the video that can be exported, and holds validity for 365 days. When the account is within the subscription validity period, you can enjoy video credits plan rights. When the account is not within a valid subscription state, you cannot enjoy these rights. After subscribing to the plan, continue to enjoy the benefits of the video credits plan until it is used up or expires.

During the validity period of the subscription plan, when the duration of the exported video exceeds the current remaining video duration rights, the purchase entrance for the duration refueling package rights will pop up, and you can also click here to purchase.

For free users, videos are not allowed to be used for commercial use. For subscribed users, all materials provided in the software are commercially available, and the produced videos containing digital humans are also available for commercial use.

A single JOCO TENT account is versatile, allowing you to access it across multiple devices, including Windows PCs, web online, iOS phones, and Android phones. However, simultaneously using the same account on several devices could lead to data exceptions. To ensure a seamless experience, using a single account on only one device at any given time is advisable.

The same email account supports login and uses on iOS, Android, and Windows system devices. Account information and data are synchronized, and rights and interests are interoperable.

Cancellation of subscription means that the subscription will not be renewed for the next month, and the remaining minutes of the month will still be available for the current billing cycle.
Note: The date of cancellation is not equal to the expiration date; you can check the exact expiration date on JOCO TENT’s Account Page.

All JOCO TENT plans are monthly or yearly subscriptions that reset themselves with the given amount of credit the plan is entitled to when the billing cycle renews; with successful payment, all credits expire before the next billing cycle, so any unused credits will NOT carry over.

Follow the information given in the error message to fix the problem. If an error message appears stating “Used too frequently, please try again later” when you are exporting a video. If you are a user who is on an unlimited video credits plan and your account is being used to export videos on multiple devices at the same time, this may cause issues when exporting. Please make sure your account has not been hacked or is not being used maliciously, and promptly change the password to your account. If the problem persists the next day, don’t hesitate to get in touch with our customer service for help.